Selecting and knowing how to use a Food Caterer will ensure that your event in KL and PJ: weddings, corporate functions, product launches, seminars, conferences, tea parties, festivals, parties, celebration – whatever your celebration may be – runs smoothly, saves precious time and money.
Which is why, most turn to professional food catering company to help them: choosing the right venue, ensure high food standards, selecting the perfect theme and event concept, finishing off with elegant touches and to be advised on potential pitfalls are just a few ways that your organizer can help you.
In selecting the right event caterer for you, here are some considerations.
- Local Reputation and References
As the food catering company will be handling your catering function in KL or PJ (or Klang Valley), you would want to ensure that they are trustworthy and reliable in the local market that they serve. Industry awards and Internet references are helpful (although beware always of the nature of the complaint, if there is one, and always read the catering company’s response). Contact them for referees and find out how long they have been serving the market as well as the type of events that they are most skilled at e.g. wedding caterers, corporate caterers, festival caterers etc.
- 24-Hour Catering Kitchen
Nothing beats fresh quality food and evidently, the opposite is detrimental to your health and that of your guest. Find out if your preferred catering house in KL or PJ has a 24-Hour catering kitchen to deliver uncompromised freshness when delivering food to your event.
- Halal Malaysian Food Caterers
In order to be a good host, you would want to ensure that your Muslim guests are cared for – which is why we recommend that you get a Halal Malaysian food catering company. The Halal certification is not to be taken lightly as there are many process and procedures that are required in order to meet its stringent standards.
- Event Partners, Supplier & Service Provider Contracts
In order to secure lower costs for your events, consider the various event partners, supplier or service provider contracts that the food catering company has in place e.g. florists, venue providers, DJs, games provider etc. This may help you obtain quality service for lower prices.
Also do remember that the event manager as well as caterers do have a duty of disclosure should they have any personal relationship with the suppliers as well as any rebates which they may receive.
- Comprehensive End to End Service
Given the volatility of the Malaysian weather, it is advisable hire a caterer that offers rentals of tents, marquees, canopies, tables and chairs, décor items at their disposal. They will be able to not only give you a good price for packaging their services, but will be able to be accountable from end to end.
Other popular services include LIVE On-the-Spot Stalls, Bar Service, Impressive Food Presentation etc.
- Expertise of the Event Planner and Caterer
Find a food catering company in KL and PJ who has an expert event planner to help you optimize your planning. You will need an expert to help you on your event venue, the layout of the event (which requires careful planning for event flow), the theme (carefully chosen with sensitivities), the menu choice for the day, the staffing required, the decorations, the weather, timing, Malaysian cultural sensitivities etc.
- Test of Time
As you would want your event to run smoothly, choose a reliable company, trusted by the industry and Malaysians over time. This is important as systems and procedures have been solidly put in place to deliver the best possible outcomes. A company with a long history also has better relationships with various partners developed over time. This is exactly why you want to hire a local food catering company in KL and PJ as they will know the best partners and event rates and can advise you on contingencies particular to your event hire venue.
- Staff Turnover
This is a key indicator of how well the organization is run. As you will be organizing celebrations years to come, building a relationship with your Event Planner and Food Caterer is important. Having a relationship will give you priority booking during peak seasons where you will need the little extra to make your occasion special.
- Price and Service
Consider value for money:
-What is the price of food per head? Do remember that the cheapest fee may not be optimal as there are compromises made in order to deliver lower prices. Also find out what these charges cover and do not cover.
-What are their waiting personnel charges for the event?
-What extra services do they provide?
-Do they outsource any of their functions or are they all done in-house?
- Customer Service Response Time
What are their customer service response times? As certain repairs are critical, it is wise to choose a company that has a quick response time to their Owners and Tenants, prioritizing communication at all times and is willing to go the extra mile.
- Clear Outline of Responsibilities
Ensure that the contract clearly defines who is responsible for what exactly. Consider what you would like to do yourself, be involved in and what jurisdiction you would like to give the Event Organisers outright. For instance, you could leave the Event Set-Up to the organizers, based on your guidelines, so that they can optimize your space as well as understand the effects of On-the-Spot cooking.
If you have any further inquiries, feel free to contact our helpful and professional food catering and event planners based in KL and PJ, who would be more than happy to assist you with your catering enquiry.